AQW 21199/17-22 Written question to the Minister for Communities
To ask the Minister for Communities to detail her plans for the reopening of Job and Benefit Offices.
Asked by Stewart Dickson MLA on 30 June 2021
- Answered
- Written
- Tabled
- 30 June 2021
- Answer due by
- 19 July 2021
- Answered
- 7 July 20217 days after tabling
- Department
- Department for Communities
- Priority question
- No
Answer
The Jobs & Benefits office network re-opened on a limited appointment basis on 5 May 2021. This cautious resumption of face to face services has been implemented to support customers who might be struggling with telephony and digital channels and those who are not engaging with Universal Credit by telephone or their online journal.